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Photo Title & Description City State Price Source
Call Centre Advisor Call Centre Advisor
Calling all money motivated, aspiring, driven individuals who are looking for an opportunity to really shine within a company that places genuine value on their employees. This is a fantastic opportunity for anyone experienced within the financial claims industry to earn generous commission up to 25% and to really be a part in the continued success of the business. Please send all applications to elvin.philimon@brookstreet.co.uk or alternatively ring 01792472133 Salary: £7.00 per hour Type: Temporary Start date: 04 Jun 2012 Listing originally posted at http://www.brookstreet.co.uk/Jobs/JobDetails.asp?Branch=2110&ID=181002320
Swansea SWA Brook Street
Recruiting Now Recruiting Now
Earn Extra income full training and support given, call 02920 008267
Penrhiwceiber RCT Facebook
Telephone Fundraisers Telephone Fundraisers
We are looking to recruit passionate staff for a city-centre based contact office for a long-term client of smart solutions that are commited to charity support from contact centre based positions. As well as this passion, we're looking for people who can add to the already vibrant team atmosphere and put their excellent telephone manner to good use. The roles we're recruiting for are required due to a number of contracts being won by our client that have boosted this area of their diverse business. Summary: - Variety of telephone focused roles. - Full Time Hours (afternoons/evening) - Extra hours available - City Centre Location - 6.08/Hour with rise in pay after temp-to-perm period - Weekly Pay Requirements: - Availability to start ASAP - Excellent telephone manner - Bags of enthusiasm - Positive attitude - Passionate about the work of international charities If you're interested in any of the above please get in touch and we'll get to work on finding you work -
Cardiff CRF TotalJobs.com
Customer Services Sales Customer Services Sales
This Vacancy is being advertised by Work Wales Ltd who is operating as an employment business. Our client is recruiting for an experienced Customer Services/sales person. The ideal candidate will have experience in Customer Service, Sales, outbound and inbound telesales. Your responsibility will be to contact customers who have already shown an interest in the company through their website and are requesting for further information. All leads will be warm and no fees up front. You will be working with missold claims, mortgages and PPI. We will endeavour to respond to all applicants however due to the sheer volume of response, we can only guarantee that candidates who have been shortlisted will be contacted. Please send a copy of your CV to laura@workwales.co.uk Listing originally posted at http://www.totaljobs.com/JobSearch/JobDetails.aspx?jobid=53517548&WT.mc_id=A_RE_OO+PPC_FD
Swansea SWA £12,600GBP TotalJobs.com
Emergency Support Services Manager Emergency Support Services Manager
Our client, a well-established support provider based in the Neath area is seeking an interim Emergency Support Services Manager to start immediately. Day to day duties: - You will be required to oversee the day to day management of a homeless project in Neath - Directly mentor and line manage four Project Workers - Responsible for all Health and Safety and Fire Risk Management of the project - Provide advice and guidance to staff dealing with complex cases/issues - Produce individual support plans in line with the Supporting People framework - Carry out risk and needs assessments - Attend various meetings on behalf of the association - Produce progress reports to senior management regarding good and bad practice utilised in the project Essential Requirements: - Previous exposure to managing or working within a project based environment, supporting clients who are homeless - You must have previous managerial experience within the support sector - You must hold an enhanced CRB disclosure
Neath NTL TotalJobs.com
Sales / Marketing / Customer Service Roles: Start IMMEDIATELY Sales / Marketing / Customer Service Roles: Start IMMEDIATELY
Sales / Marketing / Customer Service Roles: Start IMMEDIATELY Our Cardiff based Sales and Marketing Company is expanding its Sales and Customer Service Department. We are looking for twenty people to fulfill a number of roles in : -Customer Service and Acquisition -Sales -Marketing -Client Representation -Business Development Each opening is very competitive. We look for a few critical attributes. Each Marketing, Sales and Customer Services Representative applicant MUST possess: - Above average interpersonal skills as you will be dealing with people face-to-face - Outstanding communication abilities - Strong leadership abilities - Winning attitude - Great work ethic and ambition We offer personal one-on-one and group experiences tailored to each individual's strengths and weaknesses. A business development program is offered to the more ambitious.
Cardiff CRF DandyProject
Sales / Customer Service / Promotions - NO EXPERIENCE NEEDED! Sales / Customer Service / Promotions - NO EXPERIENCE NEEDED!
Sales / Customer Service / Promotions - NO BACKGROUND NEEDED! Sales / Marketing Representatives in Cardiff! Due to our Client's qualifications, we need a number of individuals to start immediately as Sales / Marketing Representatives with this Cardiff City Centre Sales and Marketing Company. Whether you have years of background or no background at all, we want to hear from you. Background is not essential as full product training is provided. Sectors include: - Customer Service - Sales - Promotions - Marketing - Advertising and PR Hence we require all candidates for this Sales / Marketing Representative opportunity to have excellent communication abilities and to be of a smart appearance. Graduates Welcome Travel Opportunities Available Location: Cardiff £15 - £30K average earnings (uncapped) Please click to apply for this opportunity in Sales and Marketing. MUKYK62683JR
Cardiff CRF DandyProject
Health And Nutrition Distributor Vacancy Health And Nutrition Distributor Vacancy
This well known company is now recruiting for Health and nutrition distributors in all areas of the UK . You have the freedom to work from the comfort of your own home, and set your own goals. No background or skills are required to be a Health and nutrition distributor. All you need is the willingness to succeed. Potential earnings 300 - 2000 per month. We are offering an ideal opportunity to driven individuals who either want career change or would like the flexibility of owning their own rewarding, fun, flexible and profitable business. As well as providing the general public with access to their great range of products Herbalife, are also the official nutrition sponsors of FC Barcelona and many other Olympic athletes!! To apply for this position or for more details please apply below.
Swansea SWA TotalJobs.com
Customer Service Advisor Customer Service Advisor
CUSTOMER SERVICE ADVISORS - NANTGARW - £15400 - PERMANENT ARE YOU A WELSH SPEAKER? DO YOU HAVE EXPERIENCE IN DELIVERING GREAT CUSTOMER SERVICE IN THE FINANCIAL SECTOR?.... IF "YES" THEN WE'RE LOOKING FOR SOMEONE JUST LIKE YOU IN OUR NANTGARW-BASED CALLED CENTRE! If successful, you will be working on an exciting, newly developing UK wide public sector and charity service. We recruit diversity and particularly welcome applications from Welsh speakers and those with experience in the financial services industry. Purpose of the Post: To deliver information and advice to customers on a range of financial issues via the telephone and online. Main duties and responsibilities: Answer calls professionally To deliver an `in scope` service, to requirements Respond to customer inquiries Research required information using available resources Handle and resolve customer complaints Provide customers with product and service information Enter customer information accurately into CRM system
Nantgarw RCT GBP Omni-Jobs.Com
Customer Service Adviser Customer Service Adviser
Our client is seeking additional Customer Service Advisers to support their dynamic, wellestablished team, due to continuous growth within the company You will be joining a large, friendly, professional team and your duties will include: Dealing directly with customers either by telephone or email Providing a professional customer service to all callers Responding promptly to customer enquiries Obtaining and evaluating relevant details to handle enquiries Directing unresolved queries to the relevant department Recording details of enquiries, comments, complaints and action taken Ordering parts where necessary To be considered for this role, you must be able to demonstrate: Proven office based customer service or call centre background Expertise to understand technical terminology with training Professional telephone manner Good people skills with the expertise to build relationships Outstanding communication and written skills Temporary to permanent position Pay level: 743 per hour plus holiday pay Hours: 375
Bangor GWN GBP Adzuna
Customer Services (maternity cover) Customer Services (maternity cover)
Job Elements: Creating new product codes & ensuring correct product groups allocated for costing Sales order processing Sending order confirmations Liasing with customers on forecasts obtaining info on promotions, usage changes, new lines Working with planning to ensure new orders are communicated promptly on receipt and accurate delivery dates confirmed Working with despatch ensuring orders on system promptly, stock allocated and picked, goods booked in with customer Dealing with any customer complaints that may occur, either non conforming product or resulting from administrative errors Price checking Office telephone assistance The ideal candidate will have: Background of sales order processing within a manufacturing environment is essential Ideally educated to degree level Background of MRP systems (ideally SAGE 100) Excellent customer service and communication abilities For further vacancies, please visit wwwpetriecouk Follow us on Twitter Receive updates via Facebook
Blaenau-Gwent BGW GBP Adzuna
Customer Service Customer Service
Our client is looking for customer service staff with a solid current understanding of SAP systems. The role will involve speaking to customers on a daily basis checking orders, queries invoices, building business relationships. This is a longterm role based in newport Salary: £7.00 per hour Type: Temporary Start date: 25 June 2012 Listing originally posted at http://www.brookstreet.co.uk/Jobs/JobDetails.asp?Branch=2735&ID=99006173
Baneswell NWP Brook Street
Outbound Customer Service Outbound Customer Service
Position title: Outbound Customer Service Location: Cardiff City Centre Sector: contact centre outbound Salary: £6.08 per Hour Our client is looking for experienced customer service advisors to conduct satisfaction surveys Job duties:As an Outbound Customer Service Applicant, you will be: Making outbound calls to customers, conducting satisfaction surveys Capture details regarding end to end customer background Identify dissatisfied customers or those requiring a service escalation Preferred Skills: Excellent telephone manner Able to overcome objections Provide excellent customer service Expertise to respond positively feedback Personal Attributes: Able to work under pressure and to targets Target driven Normal working week is 35 hours Monday to Friday 0900-1700 plus 1 hour for lunch. To apply, or to find out more info, please click on 1 of the "apply" buttons
Cardiff CRF Uktemps
IT Helpdesk/Service Desk Supervisor IT Helpdesk/Service Desk Supervisor
Our client is currently looking for an experienced Helpdesk/Service Desk Supervisor to manage their existing IT Service Desk team providing support to all users and their clients. You will be involved in escalating service issues, mentoring and training of Service Desk teammates and ensuring that the teams KPIs and SLAs are being met and as such you are likely to be able to provide a demonstrable work experience covering these points. You are likely to have background of supporting Windows and Microsoft office suite, AD administration and knowledge of security systems and applications, ITIL certification would be a real bonus. Although not always required a hands on support capability would be very useful.
Cardiff CRF £24,000 - £30,000GBP CWJobs.co.uk
Bilingual Welsh Customer Service Adviser Bilingual Welsh Customer Service Adviser
A newly created role is available for an experienced Multi-lingual Welsh Customer Service Adviser to join our clients' national organisation based within their North Wales office in Colwyn Bay The purpose of the role is to deliver an exceptional background to their customers from initial inquiry, through to the delivery of after service call You will be required to handle high volumes of inbound enquiries and make outbound customer service calls ensuring regular updates are provided on work progress, whilst maintaining a polite and professional telephone manner at all times Qualifications of the role; Demonstrated skill within a busy customer service officebased role is essential, as is the expertise to converse fluently through the medium of Welsh The successful candidate will need to be efficient, organised and proactive with the drive to succeed in a busy environment Administration and IT skills essential
Colwyn Bay CWY GBP Adzuna
IT Helpdesk/Service Desk Supervisor IT Helpdesk/Service Desk Supervisor
Our client is currently looking for an experienced Helpdesk/Service Desk Supervisor to manage their existing IT Service Desk team providing support to all users and their clients. You will be involved in escalating service issues, mentoring and training of Service Desk teammates and ensuring that the teams KPIs and SLAs are being met and as such you are likely to be able to provide a demonstrable work experience covering these points. You are likely to have background of supporting Windows and Microsoft office suite, AD administration and knowledge of security systems and applications, ITIL certification would be a real bonus. Although not always required a hands on support capability would be very useful. This job was originally posted as www.cwjobs.co.uk/JobSeeking/IT-HelpdeskService-Desk-Supervisor_job53658994
Cardiff CRF Workcircle
Convenience Customer Service Assistant Convenience Customer Service Assistant
It will be down to you to make our customers feel special. You could be working on the checkout, making sure their shopping is processed, packed and paid for without unnecessary delays. Or you could find yourself on the shop floor, helping customers find what they want and explaining anything they need to know. Retail background would be useful, but its really your friendly and helpful attitude that were interested in.
Cardiff CRF RetailChoice.com
Sales / Customer Service Reps Required Paid weekly Sales / Customer Service Reps Required Paid weekly
Sales / Customer Service Reps Required. 300-500 Per Week Average Earnings Paid Weekly We are a Sales and Marketing company, part of a large international network and are working with a huge established client which is now expanding. Due to massive success in previous campaigns we are now more in demand than ever before. Our clients want us to represent them in new campaigns, cities and countries and we have opportunities for 18+ people to join us and learn new skills in an exciting and fast-paced industry. We provide full coaching in the following areas: *Sales and Marketing *Customer Service *Business Development *Campaign Management *Team Building Sales background is not necessary as our philosophy is to support and develop the individuals in the company from entry-level sales right through our business development program with high-quality advice and guidance. The roles would suit individuals who are ambitious ad self-motivated.
Cardiff CRF £13,000 - £31,000GBP TotalJobs.com
URGENT: Retail Sales/ Customer Service/ Restaurant Skills Wanted URGENT: Retail Sales/ Customer Service/ Restaurant Skills Wanted
MARKETING FIRM SEEKS CUSTOMER SERVICE/ CLIENT REPRESENTATIVES IMMEDIATE START Our Company has grown and we're looking to increase representation for our current clients and begin test marketing new campaigns We have multiple openings available and provide full product knowledge, so people with minimal customer service background are welcome There's never been a better time to join our organization In order to accomplish our expansion goals, we're looking for experienced or inexperienced customer service representatives You will learn to interact with customers in a friendly, courteous, and professional manner while responding to their questions and concerns We represent our clients to the public with professionalism and enthusiasm Our residential campaigns reach a high percentage of the population and help increase their market share Our client finds this to be the best possible way to acquire and retain new customers Hours and compensation vary based on campaign and will be discussed during your interview
Cardiff CRF GBP Adzuna
Customer Service/ Retail Sales/ Hospitality Skills Wanted Customer Service/ Retail Sales/ Hospitality Skills Wanted
MARKETING FIRM SEEKS CUSTOMER SERVICE/ CLIENT REPRESENTATIVES IMMEDIATE START Our Company has grown and we're looking to increase representation for our current clients and begin test marketing new campaigns We have multiple openings available and provide full product knowledge, so people with minimal customer service background are welcome There's never been a better time to join our organization In order to accomplish our expansion goals, we're looking for experienced or inexperienced customer service representatives You will learn to interact with customers in a friendly, courteous, and professional manner while responding to their questions and concerns We represent our clients to the public with professionalism and enthusiasm Our residential campaigns reach a high percentage of the population and help increase their market share Our client finds this to be the best possible way to acquire and retain new customers Hours and compensation vary based on campaign and will be discussed during your interview
Cardiff CRF GBP Adzuna
It Helpdesk Advisor It Helpdesk Advisor
My client is looking to fill the following temporary full-time position based at their Head Office in Merthyr Tydfil IT HELPDESK ADVISOR 25,000 The IT Helpdesk Advisor will report to the IT Manager and work 830am to 445pm, Monday to Friday The successful applicant will be required to carryout the following duties; Be the 1st level of contact for any IT request Diagnose and resolve support queries on desktop applications by remote support (mainly office, windows, email) Incident Management Define and detail the problem and apply known work around Escalate a problem to second level of support and provide feedback to the user and incident closure Account management Create/delete or modify account Reset password Management of 3rd Party management Involve specific outsourcer in case of incident concerning Network(WAN)
Merthyr Tydfil MTY GBP Adzuna
Contract 2nd Line Support / Helpdesk Analyst - Microsoft/Desktop/MAC Contract 2nd Line Support / Helpdesk Analyst - Microsoft/Desktop/MAC
CONTRACT2ND LINE TECHNICAL SUPPORT / HELPDESK ANALYST STRONG MICROSOFT DESKTOP AND MAC BACKGROUND - RBI (FTSE100) SUTTON Start date: ASAP Location: Sutton, Surrey / South West London (direct from Clapham Junction/Wimbledon/Victoria/Blackffriars/Guildford etc) Duration: 3 months + likely extension(s) on a 24x5 rotating shift pattern Rate: 120-160/day direct (no agency margin) The Company Part of the $10bn FTSE100 Reed Elsevier Group and with c.10,000 staff Reed Business Details is a world renowned on-line media and info business. With leading brands such as The TotalJobs Group and New Scientist in our international portfolio we are Europes largest business media owner and are listed amongst the worlds top-100 internet superpowers. Key skills / Background
Sutton PEM TotalJobs.com
Service Manager Service Manager
My client is a family run, continuously growing company in its field seeking a Service Manager to join the team in a permanent role. The Role - Raising and checking invoices The Successful Applicant - Prior experience in a similar role - Processing work orders and all necessary paperwork - Own transport and lives in a commutable distance of Swansea - Service requirements required - Order parts for repairs or services to be made - Issuing info of customer requests to the engineers who will do the wor - Responding to incoming queries from customers regarding service or repairs - Material handling or plant knowledge an advantage - Dealing with a customer base of South, West and Mid Wales
Swansea SWA £25,000 - £28,000GBP TotalJobs.com
Call Centre Agent Call Centre Agent
Fulltime Customer Service Agents required to work within a Cardiff based call centre This is an ongoing temporary assignment with a pay level of 625 per hour You will work five days out of 7 month Sun between 7am 11pm QUALIFICATIONS Resolve high volume customer enquiries that are common across the product range as well as specialist enquiries to deliver customer value at 1st point of contact Investigate and resolve routine customer complaints at 1st point of contact to ensure delivery of an efficient and effective service to the customer Provide accurate info on products and services to ensure consistency across the organisation and provide a reliable and trustworthy customer service Promote and sell a wide variety of products and services, including insurance based products, to increase customer loyalty and complement existing product holdings Promote the British Gas business, its products and services
Cardiff CRF GBP Adzuna
Administration Communication Service CoOrdinator Administration Communication Service CoOrdinator
Main purpose of the role is to assist in the administration and coordination of the communication service offered by a national charity and to ensure that company values and behaviours are reflected in all aspects of our work Key accountabilities / deliverables: 1Provide a professional booking service and responsive booking facility to all customers through allocation and consideration financial and resource implications 2To manage and coordinate diaries for staff 3To deal with queries and advise clients on communication support provision 4To process all correspondence and administration associated with bookings 5To receive and process requests for communication services 6To input request data onto a computer database programme 7To produce statistics, management details, and undertake financial duties, including processing invoices, payments for services, monthly accounts 8To be an active team player and contribute to its development Also
Neath NTL GBP Adzuna
Call Centre Agent Call Centre Agent
Fulltime Customer Service Agents required to work within a Cardiff based call centre This is an ongoing temporary assignment with a pay level of 625 per hour You will work five days out of 7 month Sun between 7am 11pm QUALIFICATIONS Resolve high volume customer enquiries that are common across the product range as well as specialist enquiries to deliver customer value at 1st point of contact Investigate and resolve routine customer complaints at 1st point of contact to ensure delivery of an efficient and effective service to the customer Provide accurate details on products and services to ensure consistency across the organisation and provide a reliable and trustworthy customer service Promote and sell a wide variety of products and services, including insurance based products, to increase customer loyalty and complement existing product holdings Promote the British Gas business, its products and services
Cardiff CRF GBP Adzuna
Customer Service Agents Customer Service Agents
We are currently looking for experienced Customer Service Advisors to join this growing manufacturing company who is expanding into Europe. Do you have previous Customer Service Background from within a telephone based role? Are you able to speak any European languages? Are you looking for longterm temporary work? Duties will involve dealing with customers over the phone, taking orders and inputting data. This is an ongoing temporary position where you need to be available from Monday to Friday 8.00am to 5.00pm.
Swansea SWA TotalJobs.com
Customer Service Advisor SWANSEA Customer Service Advisor SWANSEA
This very large and busy swansea based company is now seeking Customer Service Advisers Salary is 750 per hour, after three month probationary period this will increase to 805 per hour if probationary successfully completed Hours of work are a four week rolling shift pattern Monday Friday 84, 95, 106 & 117 You will ideally have worked within a PPI Claim environment and have had some background workinmg either within a complaint or correspondence department You will need to have call centre background
Swansea SWA GBP Adzuna
Customer Advisor Customer Advisor
19,500 28,000 package plus individual performance award, dependent on background and location At RBS, the vision of UK Retail (including the RBS and NatWest branch networks) is to become Britain s most helpful and sustainable bank Our people are key in helping us achieve this, which is why we place a high priority on recruiting the very best people with the right skills, background and behaviours With the customer at the heart of everything we do, our Customer Advisors lead the way in providing a level of service we can be proud of Working with our RBS or Natwest branch teams, you ll build and maintain essential customer relationships; whether as the welcoming face of RBS or conducting a personal onetoone review of their finances and qualifications You ll keep a full diary of appointments with customers, identifying and fulfilling their needs or referring them to specialists throughout RBS And thanks to a strong knowledge of the bank s products and services
Abergwesyn POW GBP Adzuna
Customer Service Agent Customer Service Agent
Inspired Gaming Group (INGG) is the leading supplier worldwide of ServerBased Gaming (SBG) systems and games for a range of land based gaming markets, including casino, VLT, bingo and sports betting Inspired is the leading gaming machine operator in the UK for the gaming and leisure markets, and also provides its unique Open SBG software systems, terminals and Virtual Sports products in nineteen other countries It is 1 of the 3 leading VLT suppliers to Italian casinos and betting shops Its Virtual Sports products are the leading on-line and landbased games in their category worldwide The Group operates approx 50,000 machines on a participation basis, of which in excess of 35,000 are on the Inspired Open SBG platform The Group's customer base includes regulated operators of casinos, bingo halls, holiday parks, licensed betting offices and regulated on-line sportsbooks and casinos Key customers include major regulated gaming companies such as Sisal, William Hill, Gala Coral Group, Betfred, Ladbrokes, Genting
Bangor GWN GBP Adzuna
Customer Service Officer Customer Service Officer
At RBS, the vision of UK Retail (including the RBS and NatWest branch networks) is to become Britain s most helpful and sustainable bank Our people are key in helping us achieve this, which is why we place a high priority on recruiting the very best people with the right skills, background and like us have a passion for customer service As the face of the bank, you ll work as part of a team to ensure our customers are listened to, engaged and supported You ll have a variety of responsibilities ranging from greeting customers at reception and discussing their needs to carrying out cash transactions Another important part of your role will be to identify opportunities that will deliver a better service to customers and help with their financial needs We need confident, motivated people, who aren t afraid to jump right in and start talking to customers You ll need to be a team member, friendly, helpful and able to use your initiative Commercial awareness is also important
Abergwesyn POW GBP Adzuna
Customer Service & Sales Representative Customer Service & Sales Representative
Our client, a household name in the global banking and finance industry, is seeking Customer Service and Sales Representative to work in their state-of-the-art telephone banking centre on the Swansea Enterprise Park. They offer an award winning environment with opportunities for personal development and career advancement. As a Customer Service and Sales Representative you will be: - Responsible for understanding customer needs and identifying ways in which you can help them grow and develop their businesses - Expertise to communicate professionally in English, - Previous customer service or sales background (essential) - Adhering to stringent policies and procedures As a Customer Service and Sales Representative you will have: - Expertise to adhere to stringent policies and procedures. As a Customer Service and Sales Representative you will receive: - Contributory company pension scheme - Full training - Willingness to work flexibly, as the role will involve shifts.
Swansea SWA £14,500GBP TotalJobs.com
Customer Service Openings Cardiff Customer Service Openings Cardiff
Regardless of your ultimate career goals, everyone has to start somewhere A Vision provides the opportunity for graduates, redundancies, career changers, school leavers, etc to get a fresh start in the business world Our client representatives become experts in helping our clients gain new, profitable customers by taking the time to meet with them in person On the spot answers to questions and the expertise to make a decision in a comfortable environment often puts these customers at ease This year we intend to be our clients' number 1 source of new customer acquisition NO MARKETING OR SALES BACKGROUND?? NO PROBLEM If you're looking for an opportunity to develop your business communication abilities, advance based on your performance, and builds a foundation for your career; we'd love to hear from you Previous marketing and sales background is not required because our clients run educational workshops and provide relevant training materials We are looking for applicants with effective communication abilities
Cardiff CRF GBP Adzuna
Customer Service Assistant / Retail Sales Assistant Customer Service Assistant / Retail Sales Assistant
MARKETING FIRM SEEKS CUSTOMER SERVICE/ CLIENT REPRESENTATIVES Our Company has grown and we're looking to increase representation for our current clients and begin test marketing new campaigns We have multiple openings available and provide full product knowledge, so people with minimal customer service background are welcome There's never been a better time to join our organization In order to accomplish our expansion goals, we're looking for experienced or inexperienced customer service representatives You will learn to interact with customers in a friendly, courteous, and professional manner while responding to their questions and concerns All customer interaction is face to face not over the phone, so effective communication abilities are essential We represent our clients to the public with professionalism and enthusiasm Our residential campaigns reach a high percentage of the population and help increase their market share Our client finds this to be the best possible way to acquire and retain new
Cardiff CRF GBP Adzuna
CSR Consultant CSR Consultant
CSR Consultant Position type: Permanent Salary: £50 ? 70k + bonus Location: UK, homebased extensive travel Consultant: Kevin Warner Ref: KWP121 The Organisation The Green Recruitment Company is representing a widely respected, international consultancy company whom operate in a wide spectrum of industries but focus more on the resources and engineering solution sectors. The responsibilities of the role: Our client is looking for a Principal Level Social Scientist to undertake an array of activities in a variety of different, but always interesting challenges including stakeholder interaction, and the evaluation of economic impact. The Consultant role is a multi-faceted 1 and is heavily focused on CSR operations. Duties will include:
Cardiff CRF CVBrowser
Customer Service Representative Customer Service Representative
An exciting opportunity has arisen for enthusiastic and motivated individuals to join an established and growing client based in the heart of Cardiff. You will be receiving inbound calls from the general public handling queries and updating info on a database. To be considered for this role you will have previous background within a similar role and an excellent telephone manner. You will have the expertise to identify and develop sales opportunities and meet performance standards and work to set targets. Required responsibilities: Proactive in dealing with customer queries Update applications with all customer contact and call info accurately on every call To ensure that customer queries are dealt with promptly Suggestions on improvements and reducing non cost effective activities Delivering to agreed efficiency targets and service standards Presenting and selling products and services via incoming calls Closing the sale and filling out all the appropriate paperwork/systems Meet and exceed sales
Cardiff CRF TotalJobs.com
Administration Communication Service Co-Ordinator Administration Communication Service Co-Ordinator
Main purpose of the role is to assist in the administration and coordination of the communication service offered by a national charity and to ensure that company values and behaviours are reflected in all aspects of our work. Key accountabilities / deliverables: 1.Provide a professional booking service and responsive booking facility to all customers through allocation and consideration financial and resource implications. 2.To manage and coordinate diaries for staff 3.To deal with queries and advise clients on communication support provision. 4.To process all correspondence and administration associated with bookings 5.To receive and process requests for communication services 6.To input request data onto a computer database programme 7.To produce statistics, management details, and undertake financial duties, including processing invoices, payments for services, monthly accounts.
Neath NTL TotalJobs.com
URGENT: Customer Service/ Hospitality Skills Wanted URGENT: Customer Service/ Hospitality Skills Wanted
MARKETING FIRM SEEKS CUSTOMER SERVICE/ CLIENT REPRESENTATIVES Our Company has grown and we're looking to increase representation for our current clients and begin test marketing new campaigns We have multiple openings available and provide full product knowledge, so people with minimal customer service background are welcome There's never been a better time to join our organization In order to accomplish our expansion goals, we're looking for experienced or inexperienced customer service representatives You will learn to interact with customers in a friendly, courteous, and professional manner while responding to their questions and concerns All customer interaction is face to face not over the phone, so effective communication expertise are essential We represent our clients to the public with professionalism and enthusiasm Our residential campaigns reach a high percentage of the population and help increase their market share Our client finds this to be the best possible way to acquire and retain new
Cardiff CRF GBP Adzuna
Finnish, Swedish or Norwegian Customer Service Agents - Newport, Wales Finnish, Swedish or Norwegian Customer Service Agents - Newport, Wales
We are working with a client inthe insurance sectorbased in South Wales. Due to expansion into Europe, they are now recruiting for Finnish, Swedish or Norwegian speakers for their Customer Service Team. Additional language skills are very helpful. The applicants would be the primary contact for their clients and customers. The role would include dealing with all correspondence, which could be anything from complaints to new enquiries, handlingclaimsand keeping databases and records up to date. Applicants must have excellent language skills to near native levelFinnish, Swedish or Norwegian and English, both written and spoken, and ideally another European language. Excellent customer service background, particularly in complaints handling would be advantageous. Great communication abilities are also essential. You should be able to work in a team and also on your own. If you have previous background in a finance/insurance sector, this would be an advantage, but not essential. Please contact us for more info.
Newport NWP Workcircle
Customer Service & Sales Representative Customer Service & Sales Representative
Our client, a household name in the global banking and finance industry, is seeking Customer Service and Sales Representative to work in their state-of-the-art telephone banking centre on the Swansea Enterprise Park. They offer an award winning environment with opportunities for personal development and career advancement. As a Customer Service and Sales Representative you will be: Responsible for providing a world-class level of service, over the telephone, to business customers Taking inbound calls and resolving commercial customer queries (e.g. helping with balances and statements, making bill payments and setting up standing orders) Responsible for understanding customer needs and identifying ways in which you can help them grow and develop their businesses Maximising cross-selling opportunities and passing leads across to inbound customer sales executives Adhering to stringent policies and procedures As a Customer Service and Sales Representative you will have: Previous customer service or sales
Swansea SWA Workcircle
Customer Service Advisor Customer Service Advisor
An exciting opportunity has arisen for enthusiastic and motivated individuals to join an established and growing client based in the heart of Cardiff. You will be receiving inbound calls from the general public handling queries and updating details on a database. To be considered for this role you will have previous background within a similar role and an excellent telephone manner. You will have the expertise to identify and develop sales opportunities and meet performance standards and work to set targets. Essential responsibilities: Proactive in dealing with customer queries Update applications with all customer contact and call info accurately on every call To ensure that customer queries are dealt with promptly Suggestions on improvements and reducing non cost effective activities Delivering to agreed efficiency targets and service standards Presenting and selling products and services via incoming calls Closing the sale and filling out all the appropriate paperwork/systems
Cardiff CRF TotalJobs.com
Customer Service Assistant (Retail Cashier) Customer Service Assistant (Retail Cashier)
Customer Service Assistant (Retail Cashier) Salary - 6.08ph Customer Service careers with Coral...Bring it on! Coral, part of the Gala Coral Group, is 1 of the UKs most established and successful companies and we are currently looking for passionate people to join our shop team to give our customers the best betting background. Your expertise to build relationships and engage with people is what we are looking for. You will be a vital part of team and will be responsible for showing our customers the exciting Coral background. Processing bets, administrative duties and keeping the shop presentable are just some of the responsibilities you will have. Aged eighteen or over, numerate, a flexible approach to working hours and willingness to work in neighbouring shops is essential along with the expertise to work effectively under pressure. Customer service or retail skills are desirable along with background of cash handling.
Tenby PEM TotalJobs.com
Settlement Associate - Conveyancing Settlement Associate - Conveyancing
Our client in Cardiff are seeking a settlement assistant to provide a high-level service in the settlement team. Key Result Areas To understand and operate the Company's conveyancing case management system and to be able to prepare all forms and letters on that system accordingly, or generate your own letters, where appropriate. To become familiar with the following settlement procedures until able to deal with, unsupervised, all settlement work on a daily basis: Understanding and interpretation of Redemption, Completion Statements and Invoices Understanding of the Ledger and Disbursement Screens To be able to make and receive telephone calls with all or any of our customers, OL and third parties. To manage and react to daily workflow, post and e-faxes To understand and operate the Company's procedures to avoid fraud or negligence and improve performance standards. To carry out other financial and administrative tasks as required by the Settlement Manager
Cardiff CRF £15,000 - £16,000GBP TotalJobs.com
Customer Service Agents Customer Service Agents
We are currently looking for experienced Customer Service Advisors to join this growing manufacturing company who is expanding into Europe. Do you have previous Customer Service Background from within a telephone based role? Are you able to speak any European languages? Are you looking for long-term temporary work? Duties will involve dealing with customers over the phone, taking orders and inputting data. This is an ongoing temporary position where you need to be available from Monday to Friday 8.00am to 5.00pm. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Service-Agents_job53630630
Swansea SWA Workcircle
Customer Service Team Leader Customer Service Team Leader
A fantastic opportunity has arisen for an experienced Team Leader to join an expanding and well establishedcontact centrebased in Cardiff. As a Team Leader you will effectively manage your assigned team and ensure they are motivated and monitored to ensure that sales and service performance targets are hit. Required responsibilities: Demonstrate the expertise to generate excitement amongst others to drive high-quality customer service as well as growth and retention with energy and passion. Produce Action, Development and Performance Improvement plans for individuals as appropriate Lead and manage a team to deliver on all Key Performance Indicators. Support managers/colleagues to deliver, implement & achieve organisational targets & objectives Plan and tailor all communication to the team including team briefings and meetings to ensure max benefits and transparent consistency.
Cardiff CRF £22,000GBP TotalJobs.com
Customer Service Advisor Customer Service Advisor
An exciting opportunity has arisen for enthusiastic and motivated individuals to join an established and growing client based in the heart of Cardiff. You will be receiving inbound calls from the general public handling queries and updating details on a database. To be considered for this role you will have previous background within a similar role and an excellent telephone manner. You will have the expertise to identify and develop sales opportunities and meet performance standards and work to set targets. Essential responsibilities: A Proactive in dealing with customer queries A Update applications with all customer contact and call details accurately on every call A To ensure that customer queries are dealt with promptly A Suggestions on improvements and reducing non cost effective activities A Delivering to agreed efficiency targets and service standards A Presenting and selling products and services via incoming calls A Closing the sale and filling out all the appropriate paperwork/systems A Meet and
Cardiff CRF Workcircle
Call Centre Agent Call Centre Agent
Full time Customer Service Agents required to work within a Cardiff based call centre. This is an ongoing temporary assignment with a pay level of 6.25 per hour. You will work five days out of 7 mnth - Sun between 7am - 11pm QUALIFICATIONS Resolve high volume customer enquiries that are common across the product range as well as specialist enquiries to deliver customer value at 1st point of contact. Investigate and resolve routine customer complaints at 1st point of contact to ensure delivery of an efficient and effective service to the customer. Provide accurate info on products and services to ensure consistency across the organisation and provide a reliable and trustworthy customer service. Promote and sell a wide variety of products and services, including insurance based products, to increase customer loyalty and complement existing product holdings. Promote the British Gas business, its products and services, to build the highest reputation with its customers.
Cardiff CRF Workcircle
Customer Service Officer Customer Service Officer
At RBS, the vision of UK Retail (including the RBS and NatWest branch networks) is to become Britain s most helpful and sustainable bank. Our people are key in helping us achieve this, which is why we place a high priority on recruiting the very best people with the right skills, background and like us have a passion for customer service. As the face of the bank, youll work as part of a team to ensure our customers are listened to, engaged and supported. Youll have a variety of responsibilities ranging from greeting customers at reception and discussing their needs to carrying out cash transactions. Another important part of your role will be to identify opportunities that will deliver a better service to customers and help with their financial needs.
Cardiff CRF TotalJobs.com
Customer Service Representative Customer Service Representative
An exciting opportunity has arisen for enthusiastic and motivated individuals to join an established and growing client based in the heart of Cardiff. You will be receiving inbound calls from the general public handling queries and updating info on a database. To be considered for this role you will have previous background within a similar role and an excellent telephone manner. You will have the expertise to identify and develop sales opportunities and meet performance standards and work to set targets. Critical responsibilities: Proactive in dealing with customer queries Update applications with all customer contact and call info accurately on every call To ensure that customer queries are dealt with promptly Suggestions on improvements and reducing non cost effective activities Delivering to agreed efficiency targets and service standards Presenting and selling products and services via incoming calls Closing the sale and filling out all the appropriate paperwork/systems Meet and exceed sales, quality
Cardiff CRF Workcircle
I.T. Helpdesk Advisor I.T. Helpdesk Advisor
My client is looking to fill the following temporary full-time position based at their Head Office in Merthyr Tydfil. I.T. HELPDESK ADVISOR - A£25,000 The I.T. Helpdesk Advisor will report to the I.T. Manager and work 8.30am to 4.45pm, Monday to Friday. The successful applicant will be required to carryout the following duties - Be the 1st level of contact for any I.T request. - Diagnose and resolve support queries on desktop applications by remote support (mainly office, windows, e-mail). - Incident Management - Define and detail the problem and apply known work around. - Escalate a problem to second level of support and provide feedback to the user and incident closure. - Account management - Create/delete or modify account. Reset password. - Management of 3rd Party management. - Involve specific outsourcer in case of incident concerning Network(WAN), hardware failure and on site activities. The following skills are required - Excellent knowledge of Suite Ms office and Microsoft Windows platform.
Merthyr Tydfil MTY Workcircle